Contents

Special issue | Yearbook 2018

Smart airport environments

Airports are adapting to accommodate passengers with a range of hidden disabilities

FAMILY-FRIENDLY TRAVELLING

What can airports do to improve the experience of passengers travelling with young children?

SKY HIGH CUSTOMER SATISFACTION

The results of the ACI Airport Service Quality customer satisfaction survey made for interesting reading

When disaster strikes

The aviation sector is the first point of call for fast, reliable aid delivery following humanitarian disasters

tHE MIGRANT CRISIS

The surge of migration is having an impact on airports, but how can they help? 

Flying with pets

Digi-Pet allows owners to monitor their pets while in transit and minimise stress

Managing flight data

A new blockhain system stores flight information and can help avoid conflicting information 

Airports tap into virtual reality

While airlines have already pioneered in-flight VR, airport lounges are also starting to experiment with the technology

Munich's Labcampus

Munich Airport opened a brand new innovation centre this year, under the name of LabCampus

Eco-Friendly airports

Airports are going green in response to pressure about the industry's environmental impact

Heathrow's green strategy

After receiving backing for a third runway, is Heathrow Airport's environmental strategy good enough?

Before the flood

The industry is waking up to the imminent threats of climate change

Turkey's crown jewel

Turkey unveiled Istanbul New Airport this year, the city's new flagship destination for commercial flights 

Smart building technology

Dubai Airports is using Siemens' data analytics to achieve energy savings

World's best lounges

Thousands of travellers cast their votes to name the best airport lounges in the world