In this issue

Issue 46 | August 2019

Earlier this year, the LA Times reported a major increase in drug trafficking arrests at Los Angeles International Airport, with some commentators citing marijuana legalisation as a primary factor. In this issue, we ask how US airports could be affected if legalisation of the drug continues to spread.

We also find out how airports work as advertising environments, and explore techniques that resonate with clients and passengers. We check in with Manchester Airport’s new private terminal project – featuring perks such as private aircraft transfers and personal baggage processing - and Berlin’s Brandenburg airport, which was originally scheduled to open in 2011, but has been hamstrung by delays ever since.

Finally, we explore whether privacy issues in facial recognition are casting a shadow over its potential benefits, and examine the criteria behind AirHelp’s global airport passenger satisfaction rankings for 2019.

Joe Baker, editor