Issue 38 | December 2018
In association with
Before the flood
The industry is waking up to the imminent threats of climate change
London city takes shape
A new video by London City Airport shows impressive progress as the Development Programme unfolds
Do cultural differences really play a role in the overall satisfaction levels of passengers?
Happy or not?
Digitalisation brings new dimensions to real-time customer feedback
THE TRAVEL BUG
Why are airports such havens for pathogens, and what can they do to combat this?
brexit looms large
A new report fuels further concerns for the UK aviation industry in the event of a no-deal
Connected airport terminals
The future multimodal transportation system creates a fully connected experience for air passengers
world's best lounges
Last year, thousands of travellers cast their votes to name the best airport lounge in the world