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Issue 39 | January 2019

The issue of treating transgender travellers with dignity at airport security has reared its head several times in the last few years, with a series of humiliating or distressing experiences for passengers unfolding during security checks. We look at the training and management needed to redress this injustice. 

After Shannon Airport was named 'Airport of the Year' by an airline association, we stop to ask: what do airlines require from an airport? 

We also catch up with NATS' first in-house sustainability programme in the world, and find out how AI can help speed up airport security. 

Finally, we look at the growing role hydrogen is playing in the aviation space after fuel cell specialist HES Energy Systems released plans for the world’s first regional hydrogen-electric passenger aircraft, with a prototype expected for take-off by 2025.

Editorial

Editor | Eva Grey

Commissioning Editor | Daniel Garrun

Writers | Joe Baker, Adele Berti, Elliot Gardner

Magazine Designer | Anett Arc
Designers | Paulius Zutautas, Kate Cuntapay, Sara Basto, Marzia Del Gaone, Ashley McPherson, Tyrrell Lowe, Noemi Balint
Lead Designer | John Hammond

Publisher | Susanne Hauner

Digital Publishing Director | Duncan West

Advertising

Sales Manager | Nimai Amin

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Sales Manager | Samuel Dennis

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Go to article: Home | Cultural differences and passenger satisfactionGo to article: In this issueGo to article: TECHWAN SAGo to article: ContentsGo to article: The briefing on the busiest passenger air routes in the worldGo to article: B GSE GroupGo to article: B GSE Group Comapny InsightGo to article: NewsGo to article: EezeetagsGo to article: Eezeetags Company InsightGo to article: Before the flood: airports dangerously close to sea levelGo to article: Lpt It ApsGo to article: Corporacion Aeroportuaria del EsteGo to article: London City: an inner-city airport takes shapeGo to article: Accurate BiometricsGo to article: Accurate Biometrics Company InsightGo to article: Can cultural differences impact passenger satisfaction? Go to article: TextronGo to article: Textron Company InsightGo to article: How is digitalisation improving customer feedback at airports?Go to article: Aéroport de SionGo to article: AJT EngineeringGo to article: AJT Engineering Company InsightGo to article: The travel bug: preventing the spread of disease at airportsGo to article: CQRTSGo to article: APCOA ParkingGo to article: APCOA Parking Company InsightGo to article: Time’s up for UK airports as Brexit looms largeGo to article: Zodiac Arresting SystemsGo to article: Ultra Electronics Airport SystemsGo to article: EventsGo to article: ASQSGo to article: Electronic Sensor TechnologyGo to article: From the expertsGo to article: StokotaGo to article: Stokota Company InsightGo to article: Stokota Company Insight NewsGo to article: Next issueGo to article: Princess Juliana International AirportGo to article: Princess Juliana International Airport Company InsightGo to article: CassioliGo to article: VanderlandeGo to article: CIAA Company Insight