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In this issue

Issue 38 | December 2018

With the consequences of rapid climate change looming large, airports are often the first line of defence. New research shows how a number of airports around the world are in a critical position when it comes to flooding threats. We look at how airports can protect themselves in this scenario.

Our leading feature looks at a new study, which indicates that cultural differences can play a bigger part than previously thought in passenger satisfaction while in transit. We also explore how the ubiquitous HappyOrNot stations proved to be a game-changer in collecting useful traveller feedback.

We also catch up with London City Airport’s Development Programme, and investigate the ways disease spread can be prevented in airports, which are fertile breeding grounds for germs.

Eva Grey, editor

Go to article: Home | Cultural differences and passenger satisfactionGo to article: In this issueGo to article: TECHWAN SAGo to article: ContentsGo to article: The briefing on the busiest passenger air routes in the worldGo to article: B GSE GroupGo to article: B GSE Group Comapny InsightGo to article: NewsGo to article: EezeetagsGo to article: Eezeetags Company InsightGo to article: Before the flood: airports dangerously close to sea levelGo to article: Lpt It ApsGo to article: Corporacion Aeroportuaria del EsteGo to article: London City: an inner-city airport takes shapeGo to article: Accurate BiometricsGo to article: Accurate Biometrics Company InsightGo to article: Can cultural differences impact passenger satisfaction? Go to article: TextronGo to article: Textron Company InsightGo to article: How is digitalisation improving customer feedback at airports?Go to article: Aéroport de SionGo to article: AJT EngineeringGo to article: AJT Engineering Company InsightGo to article: The travel bug: preventing the spread of disease at airportsGo to article: CQRTSGo to article: APCOA ParkingGo to article: APCOA Parking Company InsightGo to article: Time’s up for UK airports as Brexit looms largeGo to article: Zodiac Arresting SystemsGo to article: Ultra Electronics Airport SystemsGo to article: EventsGo to article: ASQSGo to article: Electronic Sensor TechnologyGo to article: From the expertsGo to article: StokotaGo to article: Stokota Company InsightGo to article: Stokota Company Insight NewsGo to article: Next issueGo to article: Princess Juliana International AirportGo to article: Princess Juliana International Airport Company InsightGo to article: CassioliGo to article: VanderlandeGo to article: CIAA Company Insight